SHIPPINGÂ POLICY
** PLEASE NOTE: THERE ARE CURRENTLY NO FIREARM OR AMMUNITION SALES OR SHIPPING THROUGH THE WEBSITE. PLEASE CALL OUR STORE FOR INFORMATION ON THOSE ITEMS **
* FOR ALL OTHER PRODUCTS (APPAREL, ACCESSORIES) REFER BELOW.
Shipping Time:
The estimated processing time for your order will be around 2-5 business days. Please allow any additional time for orders placed during non-business days, including weekends and major holidays. Any selected expedited shipping does not include the above mentioned processing time.
Insurance Policy:
Cross Arms knows things happen out of our control and it’s an unfortunate situation if a package is damaged, lost or stolen. Please contact our team for any damaged, lost or stolen packages.
Undeliverable Packages:
Occasionally, packages are returned to us as undeliverable. When the carrier returns an undeliverable package to Cross Arms, an attempt to contact you will be made and if necessary, you will be issued a full refund for the undeliverable order.
Rejecting Receipt:
Rejecting receipt of a package is considered returning the package without Cross Arms approval and may be subject to a 15% restocking fee ($2 minimum). Any fees and shipping charges incurred will be re-billed to the customer and may be deducted from any applicable refunded amount.
Cross Arms is not responsible for packages that are marked as shipped and/or delivered within the appropriate time frame that are claimed as missing or stolen. Please contact the shipping carrier to file a claim in this situation.